Terms of Service

1. Acceptance of Terms

By accessing or using TrueNorth AI ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. These Terms apply to all users, including visitors, registered users, and paying subscribers.

2. Description of Service

TrueNorth AI is a software-as-a-service (SaaS) platform that provides AI-powered advertising intelligence, including ad performance scoring, creative fatigue prediction, competitor tracking, budget automation, and cross-platform analytics. The Service is provided on a subscription basis with tiered pricing plans.

3. Account Registration

To use the Service, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

You must verify your email address to access the full platform. Accounts with unverified email addresses may have limited access to certain features.

4. Subscription & Billing

TrueNorth AI offers paid subscription plans (Core, Pro, Command) billed monthly or annually. By subscribing, you authorize us to charge your payment method on a recurring basis. All fees are non-refundable except as required by applicable law.

• Subscriptions automatically renew unless cancelled before the renewal date.
• You may cancel your subscription at any time through the Billing page in your account settings.
• Downgrading or cancelling a plan takes effect at the end of the current billing period.
• We reserve the right to change pricing with 30 days' notice to existing subscribers.

5. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations.
• Infringe the intellectual property rights of others.
• Transmit malicious code, viruses, or disruptive data.
• Attempt to gain unauthorized access to the Service or its infrastructure.
• Scrape, crawl, or extract data from the Service in an automated manner without prior written consent.
• Resell, sublicense, or redistribute the Service without authorization.

6. Data & Integrations

By connecting third-party ad platforms (Meta, Google, TikTok, LinkedIn) to TrueNorth, you grant us permission to access and process data from those platforms on your behalf, subject to the terms of those platforms. You represent that you have the necessary rights and permissions to share this data with us.

7. Intellectual Property

The Service, including its software, design, content, and AI models, is owned by TrueNorth AI and protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes only.

You retain ownership of all data you input into the Service. By using the Service, you grant us a limited license to process your data solely to provide and improve the Service.

8. Disclaimers & Limitation of Liability

The Service is provided "as is" without warranties of any kind, express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or that AI-generated insights will be accurate or achieve specific advertising results.

To the maximum extent permitted by law, TrueNorth AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, even if we have been advised of the possibility of such damages.

9. Termination

We reserve the right to suspend or terminate your account at our discretion if you violate these Terms, engage in fraudulent activity, or for any other reason with reasonable notice. Upon termination, your right to use the Service ceases immediately.

10. Changes to Terms

We may modify these Terms at any time. We will provide notice of material changes via email or a prominent notice on the platform. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

11. Contact

Questions about these Terms should be directed to: